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Recalls, inspection results and owner complaints for the 2002 Sterling Acterra, from official sources in the US, Canada and Europe. To check one specific car, enter its VIN or plate.
We checked recall campaigns for this vehicle, or for its model where the register works by model.
Source: NHTSA (US Department of Transportation) · US public domain
ON CERTAIN HEAVY TRUCKS, THE CAST OUTPUT YOKE ON THE MERCEDES-BENZ TRANSMISSIONS COULD FRACTURE ON VEHICLE WITH 1610 OR 16T SERIES DRIVELINES. Remedy: DEALERS WILL REPLACE THE CAST TRANSMISSION OUTPUT YOKE WITH A FORGED PART. OWNER NOTIFICATION BEGAN ON JANUARY 30, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
ON CERTAIN TRUCKS EQUIPPED WITH MERITOR BRAND 12" X 4" DCM DRUM PARKING BRAKE, THE BOLTS USED TO ATTACH THE PARKING BRAKE ASSEMBLY TO THE FLANGE YOKE ARE TOO LARGE AND CAN INTERFERE WITH THE PROPER ENGAGEMENT OF THE BRAKING SYSTEM AND POSSIBLY DISENGAGE. Remedy: DEALERS WILL REPLACE THE ATTACHING BOLTS WITH THE CORRECT SIZE BOLTS FREE OF CHARGE. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING OCTOBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
ON CERTAIN TRUCKS EQUIPPED WITH CATERPILLAR 3126E HYDRAULICALLY CONTROLLED ELECTRONICALLY ACTUATED UNIT INJECTED DIESEL ENGINES WITH HIGH EFFICIENCY PUMPS (HEP8), THE PUMP COMPONENTS MAY EXPERIENCE A HIGH PRESSURE SEAL FAILURE WHICH CAN RESULT IN A SHORT PERIOD OF ROUGH RUNNING AND SUBSEQUENT ENGINE STALL DUE TO A LOSS OF INJECTION ACTUATION PRESSURE. Remedy: CATERPILLAR IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL INSPECT THE PUMP SERIAL NUMBERS AND REPLACE THE PUMP IF NECESSARY. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CATERPILLAR AT 1-800-447-4986 OR FREIGHTLINER AT 1-800-547-0712.
ON CERTAIN TRUCKS BUILT WITH 8,000 OR 6,000 POUND FRONT AXLES AND FOUR-PIECE SPINDLE NUT SETS, PREMATURE FRONT ,WHEEL BEARING WEAR MAY BE CAUSED BY INCONSISTENT BEARING ENDPLAY ADJUSTMENT. Remedy: THE DEALERS WILL REPLACE THE FRONT AXLE OIL SEALS AND HUB CAP GASKETS ON BOTH SIDES. THE RECALL BEGAN SEPTEMBER 7, 2004. OWNERS SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
DAIMLER TRUCKS IS RECALLING 28,764 MY 2001 THROUGH 2008 FCCC B2 AND FS65 SCHOOL BUS CHASSIS, FCCC FB65 CONVENTIONAL BUSES, AND STERLING ACTERRA, FREIGHTLINER FLN, AND BUSINESS CLASS M2 HEAVY TRUCKS, BUILT FROM JANUARY 26, 2000, THROUGH MARCH 24, 2008, MANUFACTURED WITH ARVINMERITOR OR AXLE ALLIANCE COMPANY 6,000 THROUGH 8,000 POUND FRONT AXLES UTILIZING A FOUR PIECE SPINDLE-NUT SET. THESE AXLE ASSEMBLIES MAY HAVE BEEN PRODUCED WITH A THIN SPINDLE NUT WHICH MAY LEAD TO INCORRECT END PLAY, CONE SPIN, EXCESSIVE HEAT, DEGRADATION OF LUBRICATION, WEAR OF THE SPINDLE NUT AND BEARING JOURNAL, OIL CONTAMINATION WITH METAL SHAVINGS, AND PREMATURE BEARING FAILURE. Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND WILL REPAIR THE VEHICLES FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 8, 2009. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
ON CERTAIN TRUCKS AND FIRE TRUCKS EQUIPPED WITH KYS 4735-43782-02 ENGINE COOLING FANS AND BUILT ON CATERPILLAR 3126, C7, MBE906, MBE926, OR CUMMINS ISC ENGINES, THE STEEL FAN INSERT ON THE COOLING FANS CAN CRACK. Remedy: DEALERS WILL REPLACE THE ENGINE COOLING FAN FREE OF CHARGE. THE RECALL BEGAN ON JUNE 8, 2005. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712.
We checked Transport Canada's recall database for this make, model and year.
Source: Transport Canada Vehicle Recalls Database · Open Government Licence – Canada
On certain vehicles, incorrect spindle nuts may have been installed during vehicle assembly. This could cause incorrect end play, cone spin, excessive heat, degradation of lubrication, wear of the spindle nut and bearing journal, oil contamination with metal shavings, and premature bearing failure. Continued operation could lead to wheel separation, which could result in a vehicle crash. As well, this situation creates the risk that nearby bystanders or motorists be struck by a wayward wheel assembly. Either of these concerns could cause property damage, personal injury, or death. Correction: Dealers will affect repairs.
On certain vehicles, the internal rubber check valve inside the Bendix SR-7 spring brake modulating valve can become deformed over time. The effect of this defect is intermittent and presents a potential delay or failure in applying the parking brakes; potentially resulting in a vehicle roll away. Should this occur, the unattended roll away vehicle could strike a bystander or cause property damage. Correction: Dealers will install a check valve repair kit.
On certain vehicles, the engine cooling fan may fracture and pieces may separate from the fan blade which could result in vehicle damage and possible personal injury. Correction: Dealers will replace the cooling fan.
On certain trucks equipped with 8,000 pound front axles, the front spindle nut may be over-tightened causing preload on the front wheel bearings which may lead to premature bearing wear. If allowed to progress, the front wheel assembly may separate from the vehicle which could result in a crash. Correction: Dealers will inspect the front wheel bearing adjustment and correct as required.
Problems owners of this model reported to NHTSA, grouped by component.
Source: NHTSA (US Department of Transportation) · US public domain
On certain vehicles, manufacturing defects in the front axle unitized hubs may cause premature spalling of the wheel bearings. This condition will lead to eventual breakdown of the bearing and potential loss of vehicle control amidst the presence of warning signals such as activation of ABS warning light, steering wheel vibration, brake drag, noise and vehicle pull. Correction: Dealer will replace both front wheel hubs.
Certain trucks equipped with a 2002 Caterpillar 3126E engine and an HEP8 injection oil pump were assembled with out of specification pump components and may experience a high pressure seal failure which could result in a short period of rough running and subsequent engine stall due to loss of injection actuation pressure. Once engine stall occurs, the engine cannot be restarted. Steering boost and primary braking would be limited, secondary braking would be available. Correction: The injection pump will be replaced.
On certain vehicles, the 12" X 4" DCM Drum Parking Brake Assemblies were fastened to the brake flange yoke with 1.25" attaching bolts. These bolts may interfere with the actuator strut in the parking brake assembly. Such interference could prevent the brake from being properly engage and disengaged. Correction: Dealers will replace bolts.
On certain vehicles, the cast output yoke on M-B transmissions may fracture on vehicles with 1610 or 16T series drivelines. After a yoke fractures, the main driveline becomes unsupported immediately behind the transmission. Correction: Dealers will replace the cast transmission output yoke with a forged part.
Certain heavy-duty trucks equipped with Meritor Wabco pneumatic Antilock Brake System (ABS) Valve Packages. The assembly bolts on these valve packages were not tightened correctly. Bolts torque below specification will not reliably prevent air leakage at the affected ABS Valve Package interface joints once the component begins normal vehicle operation. If air leaks develop at any of the ABS Valve Package interface joints, brake system pressure reductions could occur during braking or normal operation with units equipped with the traction control option, potentially extending stopping distances, possibly resulting in a vehicle crash. Correction: Dealers will tighten the fasteners to the proper specification.
Certain trucks. The welds that attach the rear suspension control rod brackets to the axle housing may not meet specifications. A weld could fracture, increasing the risk of a crash. Correction: dealers will inspect the rear suspension bracket welds to determine if they meet specifications and re-weld if necessary