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Recalls, inspection results and owner complaints for the 2017 Mercedes-Benz E-Class, from official sources in the US, Canada and Europe. To check one specific car, enter its VIN or plate.
We checked recall campaigns for this vehicle, or for its model where the register works by model.
Source: NHTSA (US Department of Transportation) · US public domain
We checked Transport Canada's recall database for this make, model and year.
Source: Transport Canada Vehicle Recalls Database · Open Government Licence – Canada
On certain vehicles, electrostatic discharge, when combined with a broken clock spring and insufficient grounding of the steering components, could lead to an inadvertent deployment of the driver's frontal airbag. Unintended airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a crash causing injury and/or property damage. In some instances, inadvertent deployment could cause minor injuries to vehicle occupants. Correction: Dealers will add sufficient grounding to the steering components. Note: A broken clock spring would result in a driver airbag warning message appearing in the instrument cluster, as well as a red airbag warning lamp illuminating.
Certain vehicles may have been equipped with airbag igniters that do not meet specifications. This could cause the affected airbags to fail to deploy properly in the event of a crash (where deployment is warranted), which could increase the risk of injury to vehicle occupants. Correction: Correction: Dealers will replace the affected passenger frontal airbag, knee airbag or window airbag.
On certain vehicles, the electric power steering connector may not be properly sealed against water entry. This could allow moisture to enter the power steering control unit which could interrupt the signal and cause the electric steering assist to deactivate. A loss of power steering assist could unexpectedly increase steering effort which would increase the risk of a crash causing injury and/or damage to property. Correction dealers will replace the connector and, if necessary, replace the steering rack.
Certain vehicles may not comply with Canada Motor Vehicle Safety Standard (CMVSS 101) – Location and Identification of Controls and Displays. These vehicles may have an incorrect software version for the widescreen instrument cluster. This could result in the cluster not displaying any content upon vehicle start or a display reset may occur while driving, contrary to the requirements of the standard. Correction: Dealers will update the instrument cluster software.
Certain vehicles may fail to comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 208 - Occupant Protection in Frontal Impacts. Certain airbag control units may have been programmed incorrectly. In the event of a low speed crash warranting first stage deployment of the driver's or passenger's frontal airbags, the airbag may incorrectly deploy the second (higher impact) stage. If a front seat occupant was unbelted and out of position, the risk of injury to that occupant could be increased. Correction: Dealers will update the airbag control unit.
Certain vehicles may have been equipped with driver and passenger pelvis airbags and/or a passenger frontal airbag that does not meet specifications. This could cause affected airbags to fail to deploy properly in the event of a crash warrants airbag deployment, which could increase the risk of injury to the occupants. Correction: Dealers will replace affected airbag modules.
On certain vehicles, the front passenger seat occupancy detection control unit might be incorrectly installed. This could result in a kinked pressure hose when the seat is moved towards the rearmost and lowest position, which could lead to the misclassification of a seat occupant. The occupant could be incorrectly reclassified as a child seat, and in the event of a crash warranting airbag deployment, could increase the risk of injury to the front passenger seat occupant. Correction: Dealers will check the routing of the pressure hose of the seat occupancy detection control unit and replace the pressure hose and seat occupancy detection mat if necessary.
On certain vehicles, the starting current limiter could be overloaded under certain conditions. In the event the starter is blocked, a very high electric current could flow through the starting current limiter during repeated engine starting attempts. The high electric draw could cause the starting current limiter to overheat causing the surrounding components to melt which would increase the risk of fire causing injury and/or damage to property. Correction : Dealers will install an additional fuse in the electrical line to the starter.
On certain vehicles, the column-mounted shift lever module could become inoperative due to internal circuit board damage. If this occurs while the vehicle is stationary, the vehicle might not be able to move forward or backward as selected by the driver with the shift lever. This could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the steering column module.
Certain vehicles may have been equipped with an underbody panel which might not provide sufficient clearance to the left catalyst. As a result, heat from the catalyst could melt and potentially ignite the plastic underbody panel, resulting in a fire causing injury and/or damage to property. Correction: Dealers will inspect, and if necessary, replace the underbody paneling.
On certain vehicles, the rear seat bench seat frame could damage the wiring harness to the fuel system control unit. If the wiring harness were to become damaged, the fuel pump, the fuel tank pressure sensor and/or the fuel gauge could fail, depending on the affected wire. Should the fuel pump fail, the fuel supply to the engine would stop, causing the vehicle to stall without warning, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will modify the routing of the wiring harness, and repair it if necessary.
Problems owners of this model reported to NHTSA, grouped by component.
Source: NHTSA (US Department of Transportation) · US public domain
Crash-test ratings from NHTSA's New Car Assessment Program.
Source: NHTSA (US Department of Transportation) · US public domain