Loading NHTSA data…
Loading NHTSA data…
Recalls, inspection results and owner complaints for the 2019 Mercedes-Benz GLC-Class, from official sources in the US, Canada and Europe. To check one specific car, enter its VIN or plate.
We checked recall campaigns for this vehicle, or for its model where the register works by model.
Source: NHTSA (US Department of Transportation) · US public domain
We checked Transport Canada's recall database for this make, model and year.
Source: Transport Canada Vehicle Recalls Database · Open Government Licence – Canada
Issue: On certain vehicles, moisture could enter the driver-side door lock microswitch and cause it to corrode. As a result, the microswitch may fail to automatically engage the parking brake and/or the auto park feature when the door is opened. If this happens, the vehicle could roll away. Note: This problem could also cause the radio and/or interior lights to remain on after exiting the vehicle. Safety Risk: A parked vehicle that rolls away could create the risk of an injury or a crash. Corrective Actions: To reduce the safety risk, Mercedes-Benz recommends that you should always use the parking brake when you park. Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the driver-side door lock.
Issue: On certain vehicles, the plastic panel located between the windshield and the panoramic sunroof may not have been attached correctly during a prior service repair. Over time, the panel could loosen and separate from the vehicle. Note: This is an expansion of Transport Canada recall 2021-170. Safety Risk: A panel that detaches from a moving vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the front roof panel.
Issue: On certain vehicles equipped with the emergency calling (eCall) system, the SIM card for the communications module could disable itself. If this happens, the eCall system would not work properly when there is a crash or when the SOS button is pressed. Safety Risk: If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the rearview camera software.
We checked the EU Safety Gate for recall alerts naming this model and its production years.
Source: EU Safety Gate (European Commission) · CC BY 4.0, © European Union
The polycarbonate roof panel located between the windscreen and the panoramic roof may not have been bonded correctly to the vehicle during a prior repair. In such cases, the adhesive bonding could gradually deteriorate and the panel could become detached from the vehicle, posing a risk to other road users. Production: The affected vehicles were manufactured between 2 July 2012 to 21 October 2020.. Types: e1*2001/116*0463*14 – 20, e1*2001/116*0335*19 – 46, e1*2001/116*0396*09 – 20, e1*2001/116*0480*16 – 40, e1*2007/46*1884*00, e1*2007/46*0598*16 – 26, e1*2007/46*0826*07 – 13; Types: 245 G, 245 G AMG, 176, 176 AMG, 204, 204 AMG, 204 K, 204 K AMG, 221, 221 AMG, 204 X, 204 X AMG, 166, 166 AMG; e1*2001/116*0470*04 - 23, 06 - 25, 00 - 20, e1*2007/46*1207*00 - 09, e1*2007/46*0928*00 - 04, e1*2007/46*1163*00, e1*2001/116*0431*29 - 61, e1*2001/116*0464*15 - 22, e1*2001/116*0457*25 - 51.
Problems owners of this model reported to NHTSA, grouped by component.
Source: NHTSA (US Department of Transportation) · US public domain
Crash-test ratings from NHTSA's New Car Assessment Program.
Source: NHTSA (US Department of Transportation) · US public domain
Issue: On certain vehicles, small particles could damage the seals between the fuel rail and fuel injectors. If this happens, there could be a fuel leak in the engine compartment. Safety Risk: A fuel leak can create the risk of a fire. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel rail and fuel injectors.
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Issue: On certain vehicles, the plastic panel located between the windshield and the panoramic sunroof may not have been attached correctly during a prior service repair. Over time, the panel could loosen and separate from the vehicle. Safety Risk: A panel that detaches from a moving vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the front roof panel.
Issue: On certain vehicles equipped with the emergency calling (eCall) system, the communications module could be deactivated. As a result, the eCall may not work properly when there is a crash or when the SOS button is pressed. Safety Risk: If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the communication module and verify that it is properly activated.
Issue: On certain vehicles equipped with the emergency calling (eCall) system, the communications module may temporarily lose power during a crash. If this happens, the wrong vehicle location may be transmitted through the eCall system. This could cause emergency responders to be sent to the wrong location. Safety Risk: If the eCall system sends out the wrong location after a crash, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the head unit software.
Issue: On certain vehicles, the power supply cable to the starter may have been attached incorrectly. As a result, the power cable could contact the starter housing. This can damage the cable, and could result in a short circuit. Safety Risk: A short circuit could cause the vehicle to stall and create the risk of a fire. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to check the cable connections to the starter and correct them, if necessary.
Issue: On certain vehicles, the software for the electronic stability control system (ESP) was not programmed correctly. As a result, the ESP system may not function as intended in certain driving situations. Safety Risk: A stability control system that does not work properly could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the software for the ESP system.
Issue: On certain vehicles, the screws that attach the oil lines to the turbocharger may not have been properly tightened. If the screws are not properly tightened, oil could leak onto hot surfaces in the engine bay. Safety Risk: Engine oil that leaks onto a hot surface could cause a fire. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect and repair the turbocharger oil feed and return line mounting, as necessary.
Issue: On certain vehicles, the airbag warning label(s) on the passenger side sun visor may be in an incorrect language. Safety Risk: Incorrect airbag warning labels could cause confusion. This could lead to an increased risk of injury in a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect, and if necessary, replace the sun visor and warning label(s).
Issue: On certain vehicles, there may be a problem with the front seat belt buckles. This could cause the seat belt warnings to turn on, even if the front seat belts are buckled. If the driver ignores these warnings, the PRE-SAFE and airbag systems may not function properly. Safety Risk: A seat belt pretensioner or airbag system that does not work properly in a crash could increase the risk of injury. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to check the front seat belt buckles and replace them if necessary.