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Recalls, inspection results and owner complaints for the 2019 Mercedes-Benz GLE-Class, from official sources in the US, Canada and Europe. To check one specific car, enter its VIN or plate.
We checked recall campaigns for this vehicle, or for its model where the register works by model.
Source: NHTSA (US Department of Transportation) · US public domain
We checked Transport Canada's recall database for this make, model and year.
Source: Transport Canada Vehicle Recalls Database · Open Government Licence – Canada
Issue: On certain vehicles, water could leak into the rear of the vehicle and build up in the spare tire wheel well. If this happens, the fuel pump control unit could short circuit and cause the engine to stall. Note: This problem could cause a check engine light to turn on, a damp carpet in the cargo area and/or the sound of water moving in the spare wheel well while driving. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to inspect for water leaks and install a drain plug in the spare wheel well. The fuel pump control unit will be replaced, if necessary. To reduce the safety risk, you should regularly check for moisture in the cargo area and spare wheel well.
Issue: On certain vehicles equipped with the emergency calling (eCall) system, the SIM card for the communications module could disable itself. If this happens, the eCall system would not work properly when there is a crash or when the SOS button is pressed. Safety Risk: If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the rearview camera software.
Issue: On certain vehicles, small particles could damage the seals between the fuel rail and fuel injectors. If this happens, there could be a fuel leak in the engine compartment. Safety Risk: A fuel leak can create the risk of a fire. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel rail and fuel injectors.
We checked the EU Safety Gate for recall alerts naming this model and its production years.
Source: EU Safety Gate (European Commission) · CC BY 4.0, © European Union
The polycarbonate roof panel located between the windscreen and the panoramic roof may not have been bonded correctly to the vehicle during a prior repair. In such cases, the adhesive bonding could gradually deteriorate and the panel could become detached from the vehicle, posing a risk to other road users. Production: The affected vehicles were manufactured between 2 July 2012 to 21 October 2020.. Types: e1*2001/116*0463*14 – 20, e1*2001/116*0335*19 – 46, e1*2001/116*0396*09 – 20, e1*2001/116*0480*16 – 40, e1*2007/46*1884*00, e1*2007/46*0598*16 – 26, e1*2007/46*0826*07 – 13; Types: 245 G, 245 G AMG, 176, 176 AMG, 204, 204 AMG, 204 K, 204 K AMG, 221, 221 AMG, 204 X, 204 X AMG, 166, 166 AMG; e1*2001/116*0470*04 - 23, 06 - 25, 00 - 20, e1*2007/46*1207*00 - 09, e1*2007/46*0928*00 - 04, e1*2007/46*1163*00, e1*2001/116*0431*29 - 61, e1*2001/116*0464*15 - 22, e1*2001/116*0457*25 - 51.
The 48V ground connection under the passenger seat may have become detached in the assembly process. This can increase electrical transition resistance at the point of connection. This can lead to an overheated ground connection and create a risk of fire. Production: 16.03.2017 - 07.01.2023. Types: H1GLE; e1*2007/46*1885*00 to *18.
The necessary brake pedal force may have to be increased under specific conditions (including electric driving in wet weather). If the driver does not brake harder, this could make the braking distance longer, increasing the risk of an accident. Production: 4.4.2019 - 27.10.2023. Types: e1*2007/46*1885*07-*22 (H1GLE).
Problems owners of this model reported to NHTSA, grouped by component.
Source: NHTSA (US Department of Transportation) · US public domain
Crash-test ratings from NHTSA's New Car Assessment Program.
Source: NHTSA (US Department of Transportation) · US public domain
Issue: On certain vehicles, a label on the headlamp assembly may contain incorrect information for a service technician. As a result, the headlamps may not get adjusted correctly after a repair. This could cause glare and/or confusion for oncoming drivers. Note: This recall only affects certain vehicles equipped with LED headlamps. Safety Risk: Headlamps that cause glare or confusion for oncoming drivers could increase the risk of a crash. Corrective Action: Mercedez-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the headlamps.
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Issue: On certain vehicles equipped with the emergency calling (eCall) system, the communications module may temporarily lose power during a crash. If this happens, the wrong vehicle location may be transmitted through the eCall system. This could cause emergency responders to be sent to the wrong location. Safety Risk: If the eCall system sends out the wrong location after a crash, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the head unit software.
Issue: Certain vehicles may not display the correct warning indicator when there is a problem with the brake system. As a result, the brake system malfunction indicator lamp ("BRAKE") might be displayed instead of the required indicator lamp ("(!)"). Canadian regulations require the use of a symbol, instead of text. Safety Risk: This small error does not affect the function of the brake system or the accuracy of the information displayed. Corrective Actions: This is not a recall. Mercedes Benz has made changes to ensure that all new vehicles display the correct brake system malfunction indicator symbol.
Issue: On certain vehicles equipped with the Driver Assistance Package, a software problem may cause the Active Brake Assist feature not to work properly. This could affect the feature’s ability to help reduce or avoid a crash. While the system will still provide audible and visual warnings, the autonomous braking might not occur. Safety Risk: If the brake assist system does not function properly, there could be an increased risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct them to take their vehicle to a dealer to update the radar sensor control unit software.
The air conditioner may be faulty, which can lead to short circuits and/or fire. The automatic emergency call (eCall) may fail and the vehicle may not unlock and/or start. The emergency engine operation mode can be activated while driving. These errors create risks of injury. Production: 29.08.2018 - 02.02.2021. Types: H1GLE; e1*2007/46*1885*00-*12.