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Recalls, inspection results and owner complaints for the 2019 Mercedes-Benz GLS-Class, from official sources in the US, Canada and Europe. To check one specific car, enter its VIN or plate.
We checked recall campaigns for this vehicle, or for its model where the register works by model.
Source: NHTSA (US Department of Transportation) · US public domain
We checked Transport Canada's recall database for this make, model and year.
Source: Transport Canada Vehicle Recalls Database · Open Government Licence – Canada
Issue: On certain vehicles equipped with the emergency calling (eCall) system, the SIM card for the communications module could disable itself. If this happens, the eCall system would not work properly when there is a crash or when the SOS button is pressed. Safety Risk: If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Issue: On certain vehicles, small particles could damage the seals between the fuel rail and fuel injectors. If this happens, there could be a fuel leak in the engine compartment. Safety Risk: A fuel leak can create the risk of a fire. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel rail and fuel injectors.
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Issue: On certain vehicles equipped with the emergency calling (eCall) system, the communications module may temporarily lose power during a crash. If this happens, the wrong vehicle location may be transmitted through the eCall system. This could cause emergency responders to be sent to the wrong location. Safety Risk: If the eCall system sends out the wrong location after a crash, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
We checked the EU Safety Gate for recall alerts naming this model and its production years.
Source: EU Safety Gate (European Commission) · CC BY 4.0, © European Union
The 48V ground connection under the passenger seat may have become detached in the assembly process. This can increase electrical transition resistance at the point of connection. This can lead to an overheated ground connection and create a risk of fire. Production: 16.03.2017 - 07.01.2023. Types: H1GLE; e1*2007/46*1885*00 to *18.
The air conditioner may be faulty, which can lead to short circuits and/or fire. The automatic emergency call (eCall) may fail and the vehicle may not unlock and/or start. The emergency engine operation mode can be activated while driving. These errors create risks of injury. Production: 29.08.2018 - 02.02.2021. Types: H1GLE; e1*2007/46*1885*00-*12.
The locking mechanism of the third row of seats may malfunction, which increases the risk of injury in the event of an accident. Production: 27.11.2017 - 20.07.2022. Types: H1GLE; e1*2007/46*1885*03-*17.
A trapped particle may damage the sealing between the fuel rail and fuel injector, which could cause fuel to leak into the engine compartment. Consequently, leaking fuel may come into contact with hot parts of the engine, increasing the risk of fire. Production: 27.05.2016 - 24.08.2020. Types: Types: 245G, F2CLA, H1GLE, F2A, 197, 204, 204 K, 212, R1ES, R1EC, F2B, 204 X, R1ECLS, R1EAMG, 463 A; e1*2001/116*0470*16 - *23, e1*2007/46*1912*00 - *08, e1*2007/46*1885*00 - *11, e1*2007/46*1829*00 - *12, e1*2007/46*0233*11 - *20, e1*2007/116*0431*39 - *61; e1*2007/116*0457*38 - *51, e1*2007/116*0501*39 - *47, e1*2007/46*1560*09 - *20, e1*2007/46*1666*07 - *17, e1*2007/46*1909*01 - *08, e1*2007/116*0480*20 - *39; e1*2007/46*1818*00 - *10, e1*2007/46*1878*02 - *10, e1*2007/46*1830*00 - *06.
Problems owners of this model reported to NHTSA, grouped by component.
Source: NHTSA (US Department of Transportation) · US public domain
Crash-test ratings from NHTSA's New Car Assessment Program.
Source: NHTSA (US Department of Transportation) · US public domain
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the head unit software.
Issue: Certain vehicles may not display the correct warning indicator when there is a problem with the brake system. As a result, the brake system malfunction indicator lamp ("BRAKE") might be displayed instead of the required indicator lamp ("(!)"). Canadian regulations require the use of a symbol, instead of text. Safety Risk: This small error does not affect the function of the brake system or the accuracy of the information displayed. Corrective Actions: This is not a recall. Mercedes Benz has made changes to ensure that all new vehicles display the correct brake system malfunction indicator symbol.
Due to a defect in the high fuel pressure manifold the engine might be damaged. This may lead to reduced engine power and to inability to start the vehicle, increasing the risk of an accident. Production: 2019. Types: e1*2007/46*1878*03.
The bolt for the 48V ground connection under the passenger seat may have been secured with insufficient torque. As a result, the electrical resistance of the connection could increase and the temperature may therefore rise in this area, posing a risk of fire. Production: 17.10.2018 - 21.11.2021. Types: H1GLE; e1*2007/46*1885*00 -*16.
The vacuum-controlled coolant pump may not be tightly sealed between the coolant and vacuum circuits. This may result in the coolant leaking into the vacuum circuit leading to an electrochemical reaction, increasing the risk of fire. Production: 27/01/2017 - 12/10/2021. Types: e1*2001/116*0431*47-63, e1*2001/116*0457*38-52, e1*2007/46*1818*00-16, e1*2001/116*0335*34-46, e1*2001/116*0480*31-42, e1*2007/46*1885*00-16,; 204, 204 K, R1ECLS, 221, 204 X, H1GLE, 212, R1ES, R1EC, 463A, R2S; e1*2001/116*0501*24-53, e1*2007/46*1560*02-27, e1*2007/46*1666*00-23, e1*2007/46*1830*01-08,e1*2007/46*2115*01-06.