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Recalls, inspection results and owner complaints for the 2019 Thor Palazzo, from official sources in the US, Canada and Europe. To check one specific car, enter its VIN or plate.
We checked recall campaigns for this vehicle, or for its model where the register works by model.
Source: NHTSA (US Department of Transportation) · US public domain
Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly. Remedy: TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.
Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning. Remedy: The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000163.
Thor Motor Coach (TMC) is recalling certain 2018-2019 Aria, and 2019 Palazzo motorhomes built on a Daimler Trucks North America (DTNA) chassis equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts. Remedy: TMC has notified owners, and DTNA dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began on March 15, 2019. Owners may contact Daimler Trucks North America at 1-800-547-0712 to locate a Qualified Service Center or may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000166.
We checked Transport Canada's recall database for this make, model and year.
Source: Transport Canada Vehicle Recalls Database · Open Government Licence – Canada
Issue: On certain motorhomes, the brackets for the front lower cap may not be attached properly. As a result, the brackets could loosen and separate from the vehicle. Safety Risk: A bracket that detaches from a vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Thor Motor Coach will notify owners by mail and instruct you to take your motorhome to a dealership to inspect the brackets for the front cap and replace the mounting hardware. The dealership will also install new brackets, if necessary.
Issue: On certain motorhomes equipped with frameless windows, the adhesive that attaches the vented portion of the windows may fail. If this happens, the glass could separate and fall from the motorhome. Safety Risk: A window that detaches from the motorhome could create a road hazard for others and increase the risk of a crash. Corrective Action: Thor Motor Coach will notify owners by mail and instruct you to bring your motorhome to an authorized dealer or service center to inspect and replace the vent window glass, as required.
Issue: Certain motorhomes built on a Freightliner chassis could have a problem with the rear-mounted Power Distribution Module (PDM). This could cause the tail lights not to work properly. Note: This is an expansion of recall 2018-596. Vehicles that had an inspection, but did not have the PDM replaced under the previous recall, require a second repair under this recall. Safety Risk: Brake lights or turn signals that do not work could cause a following driver not to recognize that a vehicle ahead is braking or intends to turn. This could increase the risk of a crash. Corrective Actions: Thor Motor Coach will notify owners by mail and instruct them to take their motorhome to a Daimler Trucks North America (DTNA) authorized service facility to replace the PDM.
Problems owners of this model reported to NHTSA, grouped by component.
Source: NHTSA (US Department of Transportation) · US public domain
Issue: On certain motorhomes, the vehicle control system software may be defective. The software may allow various components in the motorhome to operate at random and without warning. This could result in sudden movement of the slide-out room(s). Safety Risk: If a slide-out room moves suddenly and without warning, it could create a risk of injury. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to update the motorhome's Multiplex system.