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Recalls, inspection results and owner complaints for the 2020 Jeep Cherokee, from official sources in the US, Canada and Europe. To check one specific car, enter its VIN or plate.
We checked recall campaigns for this vehicle, or for its model where the register works by model.
Source: NHTSA (US Department of Transportation) · US public domain
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors." Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control. Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail. Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
We checked Transport Canada's recall database for this make, model and year.
Source: Transport Canada Vehicle Recalls Database · Open Government Licence – Canada
Issue: On certain vehicles, the power transfer unit (PTU) could become damaged and fail. If this happens, there could be a loss of power to the wheels and/or the vehicle could move when it's parked and the parking brake isn't applied. Note: This recall only affects certain vehicles equipped with a two-speed PTU. Safety Risk: A loss of power to the wheels or a parked vehicle that moves suddenly could create the risk of an injury and/or a crash. Corrective Actions: FCA Canada will notify owners in writing. The corrective actions for this recall are under development.
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Issue: On certain vehicles, the rearview camera image may be displayed even after the transmission is shifted out of reverse. This could cause a possible distraction for the driver. Canadian regulations require the rearview image to turn off within 10 seconds after shifting from reverse gear. Safety Risk: A driver that is distracted could have an increased risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the radio software.
We checked the EU Safety Gate for recall alerts naming this model and its production years.
Source: EU Safety Gate (European Commission) · CC BY 4.0, © European Union
A fault in the hydraulic control unit of the ABS system may cause an incorrect pressure reading. This could inadvertently activate the brake light, deactivate the ABS and ESP, and allow the vehicle to start and shift out of Park without the brake pedal being depressed, increasing the risk of unintended vehicle movement, accidents and injury. Production: 11.06.2018 - 02.07.2019. Types: WK; e4*2007/46*0186*24-*27.
An incorrectly fitted rear coil spring may detach from the vehicle, which could affect vehicle handling and create a hazard for following traffic. This increases the risk of accidents and injuries. Production: 05.12.2020 - 31.05.2023. Types: WL; e9*2018/858*11257*01.
An incorrectly fitted retaining ring in the Power Transfer Unit may cause an unexpected loss of traction and/or failure of the parking function, increasing the risk of an accident and injury. Production: 10.10.2016 - 20.02.2019. Types: KL; e4*2007/46*0783*08-*11.
The separator of the high voltage battery may be damaged. This may lead to cell failure and increase the risk of fire. Production: 01.07.2020 - 25.11.2025. Types: e4*2001/116*0116*38-*42 (JK), e9*2018/858*11257*00-*02 (WL).
The high-voltage battery pack can contain cells having separator damage. A damaged separator can lead to a very rapid chemical chain reaction in the battery. This can cause the battery to overheat, which can start a fire in the vehicle. Production: 01.07.2020 - 16.11.2023. Types: e4*2001/116*0116*38-*42 (JK); e9*2018/858*11257*00-*02 (WL).
Problems owners of this model reported to NHTSA, grouped by component.
Source: NHTSA (US Department of Transportation) · US public domain
Crash-test ratings from NHTSA's New Car Assessment Program.
Source: NHTSA (US Department of Transportation) · US public domain
Issue: Certain vehicles may have been built with a gear in the steering rack that was not properly hardened. As a result, the gear could break and cause a loss of steering. Safety Risk: A loss of steering control could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to replace the steering gear.
The exhaust-gas recirculation (EGR) cooler can be susceptible to thermal fatigue. The exhaust gases can interact with air and other hydrocarbons in the system, which can cause combustion in the inlet manifold. This can lead the vehicle to catch fire. Production: 09.10.2018 - 02.06.2020. Types: Individual approval.
The upper control arm clamping screw may have been damaged during vehicle assembly. If it breaks, the clamping force between the control arm ball joint and the steering knuckle could be lost. This could cause the wheel to detach, creating a risk of accidents and injuries. Production: 03.12.2020 - 30.05.2023. Types: WL; e9*2018/858*11257*01.
The rear coil springs may be defective and can become detached while the vehicle is in motion, creating a risk of an accident. Production: 5.12.2020 - 31.05.2023. Types: WL; e9*2018/858*11257*01.