2020 Mercedes-Benz C-Class

Recalls, inspection results and owner complaints for the 2020 Mercedes-Benz C-Class, from official sources in the US, Canada and Europe. To check one specific car, enter its VIN or plate.

Recalls (US model-wide)

We checked recall campaigns for this vehicle, or for its model where the register works by model.

Source: NHTSA (US Department of Transportation) · US public domain

Recalls (Canada model-wide)

We checked Transport Canada's recall database for this make, model and year.

Source: Transport Canada Vehicle Recalls Database · Open Government Licence – Canada

What we found

2020-06-09Recall 2020253: Seats And Restraints
Details
Issue: On certain vehicles, the lock that secures the backrest on the left-rear seat may be defective. As a result, cargo in the trunk could load the backrest in a crash and cause the lock to fail. If this happens, the seat backrest could tilt forward. Note: This recall only affects vehicles equipped with rear seat backrests that can be unlocked electronically. Safety Risk: A backrest that tilts forward in a crash could increase the risk of injury. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the backrest lock on the left-rear seat. As a precautionary measure, you should avoid loading heavy items in the trunk until the recall repairs are completed.
2020-02-07Recall 2020046: Electrical
Details
Issue: On certain vehicles, the communications module for the emergency call system (eCall) may be damaged. As a result, the GPS coordinates of the vehicle may be incorrectly transmitted or missing when an emergency call is made. Safety Risk: If the vehicle’s GPS coordinates are unavailable, or provided incorrectly, there could be a delay or no response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the communications module.

Owner complaints (US model-wide)

Problems owners of this model reported to NHTSA, grouped by component.

Source: NHTSA (US Department of Transportation) · US public domain

ENGINE: 9
POWER TRAIN: 7
UNKNOWN OR OTHER: 7
STRUCTURE: 5
ELECTRICAL SYSTEM: 4
FUEL/PROPULSION SYSTEM: 4

Safety rating (NHTSA NCAP)

Crash-test ratings from NHTSA's New Car Assessment Program.

Source: NHTSA (US Department of Transportation) · US public domain

2020 Mercedes-Benz C-Class 2 DR 4WD: Not Rated
2020 Mercedes-Benz C-Class 4 DR 4WD: Not Rated
2020 Mercedes-Benz C-Class 2 DR RWD: Not Rated
2020 Mercedes-Benz C-Class 4 DR RWD: Not Rated

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