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Recalls, inspection results and owner complaints for the 2020 Mercedes-Benz E-Class, from official sources in the US, Canada and Europe. To check one specific car, enter its VIN or plate.
We checked recall campaigns for this vehicle, or for its model where the register works by model.
Source: NHTSA (US Department of Transportation) · US public domain
We checked Transport Canada's recall database for this make, model and year.
Source: Transport Canada Vehicle Recalls Database · Open Government Licence – Canada
Issue: On certain vehicles equipped with the emergency calling (eCall) system, the communications module may temporarily lose power during a crash. If this happens, the wrong vehicle location may be transmitted through the eCall system. This could cause emergency responders to be sent to the wrong location. Safety Risk: If the eCall system sends out the wrong location after a crash, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the head unit software.
Issue: Certain E 53 and E 63 S models may have been built without a limiter for the adjustment of the front passenger seat. As a result, the seat could be positioned too far forward. Safety Risk: A seat that is positioned too far forward could create an increased risk of injury to the front passenger in a crash where the airbag deploys. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the adjustment range of the front passenger seat. The dealer will install an adjustment range limiter if it is missing.
Issue: On certain vehicles, the screws that attach the oil lines to the turbocharger may not have been properly tightened. If the screws are not properly tightened, oil could leak onto hot surfaces in the engine bay. Safety Risk: Engine oil that leaks onto a hot surface could cause a fire. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect and repair the turbocharger oil feed and return line mounting, as necessary.
Issue: On certain vehicles, the lock that secures the backrest on the left-rear seat may be defective. As a result, cargo in the trunk could load the backrest in a crash and cause the lock to fail. If this happens, the seat backrest could tilt forward. Note: This recall only affects vehicles equipped with rear seat backrests that can be unlocked electronically. Safety Risk: A backrest that tilts forward in a crash could increase the risk of injury. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the backrest lock on the left-rear seat. As a precautionary measure, you should avoid loading heavy items in the trunk until the recall repairs are completed.
Issue: On certain vehicles equipped with the Driver Assistance Package, a software problem may cause the Active Brake Assist feature not to work properly. This could affect the feature’s ability to help reduce or avoid a crash. While the system will still provide audible and visual warnings, the autonomous braking might not occur. Safety Risk: If the brake assist system does not function properly, there could be an increased risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct them to take their vehicle to a dealer to update the radar sensor control unit software.
Problems owners of this model reported to NHTSA, grouped by component.
Source: NHTSA (US Department of Transportation) · US public domain
Crash-test ratings from NHTSA's New Car Assessment Program.
Source: NHTSA (US Department of Transportation) · US public domain