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Recalls, inspection results and owner complaints for the 2020 Thor Motor Coach Palazzo, from official sources in the US, Canada and Europe. To check one specific car, enter its VIN or plate.
We checked recall campaigns for this vehicle, or for its model where the register works by model.
Source: NHTSA (US Department of Transportation) · US public domain
Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged. Remedy: TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer service at 1-800-547-0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.
Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion. Remedy: Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.
Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly. Remedy: TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.
We checked Transport Canada's recall database for this make, model and year.
Source: Transport Canada Vehicle Recalls Database · Open Government Licence – Canada
Issue: On certain motorhomes, the brackets for the front lower cap may not be attached properly. As a result, the brackets could loosen and separate from the vehicle. Safety Risk: A bracket that detaches from a vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Thor Motor Coach will notify owners by mail and instruct you to take your motorhome to a dealership to inspect the brackets for the front cap and replace the mounting hardware. The dealership will also install new brackets, if necessary.
Issue: Certain motorhomes built on a Freightliner chassis could have a problem with the rear-mounted Power Distribution Module (PDM). This could cause the tail lights not to work properly. Note: This is an expansion of recall 2018-596. Vehicles that had an inspection, but did not have the PDM replaced under the previous recall, require a second repair under this recall. Safety Risk: Brake lights or turn signals that do not work could cause a following driver not to recognize that a vehicle ahead is braking or intends to turn. This could increase the risk of a crash. Corrective Actions: Thor Motor Coach will notify owners by mail and instruct them to take their motorhome to a Daimler Trucks North America (DTNA) authorized service facility to replace the PDM.
Issue: On certain motorhomes, the vehicle control system software may be defective. The software may allow various components in the motorhome to operate at random and without warning. This could result in sudden movement of the slide-out room(s). Safety Risk: If a slide-out room moves suddenly and without warning, it could create a risk of injury. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to update the motorhome's Multiplex system.
Problems owners of this model reported to NHTSA, grouped by component.
Source: NHTSA (US Department of Transportation) · US public domain