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Recalls, inspection results and owner complaints for the 2020 Western Star 5700, from official sources in the US, Canada and Europe. To check one specific car, enter its VIN or plate.
We checked recall campaigns for this vehicle, or for its model where the register works by model.
Source: NHTSA (US Department of Transportation) · US public domain
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle. Remedy: DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and Western Star 5700 vehicles. The ground harness wiring may be undersized and may cause a connector to melt. Remedy: DTNA will notify owners, and dealers will replace the ground harness, free of charge. The recall is expected to begin May 22, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-880.
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges. Remedy: DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and 5700 vehicles. A particular wire in the ground harness may be undersized, possibly resulting in a melted connector in the ground circuit harness. If the connector becomes damaged, under certain circumstances, the engine may stall without the ability to restart. Remedy: DTNA will notify owners, and dealers will replace the ground harness, free of charge. This recall began June 23, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-852.
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Western Star 4700 and 5700, Freightliner Custom Chassis S2, Custom Chassis XB, and Custom Chassis XC vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened. Remedy: DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began May 1, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-845.
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia, 2020-2022 Western Star 4700 and 5700, 2022 Western Star 4900, and 2020-2023 Freightliner New Cascadia vehicles. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification." Remedy: Dealers will be replace the GAWR labels, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-933.
We checked Transport Canada's recall database for this make, model and year.
Source: Transport Canada Vehicle Recalls Database · Open Government Licence – Canada
Issue: On certain trucks, an undersized wire in the ground circuit harness could overheat and melt a connector. If this happens, the engine may stall and you may not be able to restart it. Safety Risk: A loss of engine power could increase the risk of a crash. Corrective Actions: Daimler Trucks North America (DTNA) will notify owners by mail and instruct you to take your truck to an authorized DTNA Service Facility to replace the ground wire harness.
Issue: On certain trucks, an undersized wire in the ground circuit harness could overheat and melt a connector. If this happens, the engine may stall and you may not be able to restart it. Safety Risk: A loss of engine power could increase the risk of a crash. Corrective Actions: Daimler Trucks North America (DTNA) will notify owners by mail and instruct you to take your truck to an authorized DTNA Service Facility to replace the ground wire harness.
Issue: On certain trucks equipped with air disc brakes, the brake caliper mounting bolts may not be properly tightened. This could cause the caliper bolts to loosen and result in reduced brake effectiveness. Safety Risk: Reduced brake effectiveness could cause an increase in stopping distance and create the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their truck to an authorized Daimler Trucks of North America Service Facility to inspect and replace the brake caliper bolts as necessary.
Issue: On certain trucks, the strut-rod for the sleeper cab vent windows may not be properly attached. This could cause the vent window to over rotate and detach from the vehicle. Safety Risk: A window that separates from a moving vehicle could create a hazard for other drivers and nearby people. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a Daimler Trucks of North America authorized service facility to replace the vent windows.
Problems owners of this model reported to NHTSA, grouped by component.
Source: NHTSA (US Department of Transportation) · US public domain
Issue: On certain trucks, the baggage and/or sleeper side doors may not be properly attached to their hinges. This could cause the door(s) to detach while driving. Safety Risk: A baggage and/or sleeper side door that falls from the truck could create a road hazard for others and increase the risk of a crash. Corrective Actions: Daimler Trucks North America (DTNA) will notify owners by mail and instruct you to take your vehicle to a DTNA authorized service facility to install two reinforcement clips on each baggage and sleeper door hinge.