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Recalls, inspection results and owner complaints for the 2021 Ford Mustang Mach-E, from official sources in the US, Canada and Europe. To check one specific car, enter its VIN or plate.
We checked recall campaigns for this vehicle, or for its model where the register works by model.
Source: NHTSA (US Department of Transportation) · US public domain
We checked Transport Canada's recall database for this make, model and year.
Source: Transport Canada Vehicle Recalls Database · Open Government Licence – Canada
Issue: On certain vehicles, the differential pinion shaft could break and cause a loss of power to the wheels. This could also cause the vehicle to move when the transmission is in Park, if the parking brake is not used. Note: This recall only affects rear-wheel drive models. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Additionally, a parked vehicle that moves suddenly could create the risk of an injury or a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to repair or replace the rear differential assembly, as necessary.
Issue: Under certain conditions, the electronic door latches could stay locked after the driver and/or front passenger exit the vehicle. As a result, you may not be able to open the doors from the outside, or an occupant that's unable to use the inside door handle(s) may not be able to exit the vehicle on their own. Safety Risk: Doors that can't be opened from the outside could delay emergency responders from entering the vehicle. This could also slow certain occupants from exiting the vehicle in an emergency. Both issues could increase the risk of injury. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the powertrain control module (PCM) and secondary on-board diagnostic control module (SOBDMC) software.
Issue: On certain vehicles, a software problem could cause the rearview camera image not to display or to freeze when the transmission is shifted into reverse. Safety Risk: A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the SYNC software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.
Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 22S41 (Transport Canada recall no. 2022-308) may not have been done correctly. As a result, a second repair is required. Under certain conditions, the main contactors for the high-voltage battery could overheat. If this happens, there could be a sudden loss of power to the wheels. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the secondary on-board diagnostic control module (SOBDCM) and battery energy control module (BECM) software.
Issue: On certain vehicles, the software update completed by a Ford dealer during recall 22S41 (Transport Canada recall number 2022-308) may not be effective. As a result, a second repair is required. Under certain conditions, the main contactors for the high-voltage battery could overheat. If this happens, there could be a sudden loss of power to the wheels. Note: This recall only affects vehicles with the extended range battery package. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the high-voltage battery junction box.
Issue: Under certain conditions, the main contactors for the high-voltage battery could overheat. If this happens, there could be a sudden loss of power to the wheels. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and send a wireless over-the-air software update to each vehicle. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.
Issue: On certain vehicles, the rear seat belt buckles could detach from the floor in a crash. Safety Risk: A seat belt that detaches in a crash could create an increased risk of injury. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealer to repair the rear seat belt buckle attachments.
Issue: On certain vehicles, the windshield may not be properly attached. As a result, the glass can become loose and could separate from the vehicle in a crash. Safety Risk: A windshield that detaches in a crash could create an increased risk of injury. Corrective Action: Ford will notify owners by mail and instruct you to take your vehicle to a dealer to remove and reinstall the windshield.
Issue: On certain vehicles, the glass panel of the panoramic roof may not be properly attached. Over time, the glass could become loose and separate from the vehicle. Safety Risk: A glass roof panel that detaches from the vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a Ford dealer to clean and install additional adhesive to the panoramic roof glass.
We checked the EU Safety Gate for recall alerts naming this model and its production years.
Source: EU Safety Gate (European Commission) · CC BY 4.0, © European Union
The wrong software for the power steering control module (PSCM) may have been installed. The steering wheel can perform autonomous movements when the driver attempts to steer, as the electric power steering (EPAS) provides unintended steering assistance. Unintended steering assistance may lead to loss of control over the vehicle while driving and thus to an increased risk of accidents and injuries. Production: 26.02.2020 - 15.03.2023. Types: LAE; e13*2007/46*1551*13; e13*2007/46*1551*15; e13*2007/46*1551*18.
The front passenger's knee airbag may malfunction, increasing the risk of injury. Production: 23/08/2021 - 21/09/2021. Types: e13*2007/46*1551*16.
The restraining bar on the front storage compartment may become loose which could cause the bonnet to open while driving, creating a risk of an accident. Production: 06/10/2020 - 19/10/2020. Types: LSK; e13*2007/46*2387*00.
The windscreen is not fixed sufficiently to the structure of the car body. In the event of a frontal collision, the windscreen might not be held in place, increasing the risk of an accident/injuries. Production: 24.02.2020 - 18.06.2021. Types: e13*2007/46*2387*00 -*02, LSK.
The glass roof is not properly fixed and can detach from the vehicle, creating a risk for accidents. Production: 24.2.2020 - 18.6.2021. Types: LSK; e13*2007/46*2387*00 , e13*2007/46*2387*01, e13*2007/46*2387*02,.
How cars of this model and year did at Norway's periodic inspection, across a full year of tests.
Source: Statens vegvesen, periodic inspections (EU-kontroll) · CC BY 4.0
Problems owners of this model reported to NHTSA, grouped by component.
Source: NHTSA (US Department of Transportation) · US public domain
Crash-test ratings from NHTSA's New Car Assessment Program.
Source: NHTSA (US Department of Transportation) · US public domain
The brake-pedal support bracket may not be sufficiently robust and could break in the event of very hard emergency braking. This may lead to a loss of braking performance, increasing the risk of an accident. Production: The affected vehicles were manufactured between 4 March 2019 and 13 August 2020.. Types: e13*2007/46*1551*, Type: LAE.