2021 Mercedes-Benz C-Class

Recalls, inspection results and owner complaints for the 2021 Mercedes-Benz C-Class, from official sources in the US, Canada and Europe. To check one specific car, enter its VIN or plate.

Recalls (US model-wide)

We checked recall campaigns for this vehicle, or for its model where the register works by model.

Source: NHTSA (US Department of Transportation) · US public domain

Recalls (Canada model-wide)

We checked Transport Canada's recall database for this make, model and year.

Source: Transport Canada Vehicle Recalls Database · Open Government Licence – Canada

What we found

2021-02-12Recall 2021064: Electrical
Details
Issue: On certain vehicles equipped with the emergency calling (eCall) system, the communications module may temporarily lose power during a crash. If this happens, the wrong vehicle location may be transmitted through the eCall system. This could cause emergency responders to be sent to the wrong location. Safety Risk: If the eCall system sends out the wrong location after a crash, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
2021-02-01Recall 2021041: Accessories
Details
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the head unit software.

Owner complaints (US model-wide)

Problems owners of this model reported to NHTSA, grouped by component.

Source: NHTSA (US Department of Transportation) · US public domain

ENGINE: 8
POWER TRAIN: 2
AIR BAGS: 2
FUEL/PROPULSION SYSTEM: 2
FUEL SYSTEM: 1
GASOLINE: 1

Safety rating (NHTSA NCAP)

Crash-test ratings from NHTSA's New Car Assessment Program.

Source: NHTSA (US Department of Transportation) · US public domain

2021 Mercedes-Benz C-Class 2 DR RWD: Not Rated
2021 Mercedes-Benz C-Class 4 DR RWD: 5 / 5
2021 Mercedes-Benz C-Class 2 DR 4WD: Not Rated
2021 Mercedes-Benz C-Class 4 DR 4WD: 5 / 5

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