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Recalls, inspection results and owner complaints for the 2021 Proterra Catalyst, from official sources in the US, Canada and Europe. To check one specific car, enter its VIN or plate.
We checked recall campaigns for this vehicle, or for its model where the register works by model.
Source: NHTSA (US Department of Transportation) · US public domain
Proterra, Inc. (Proterra) is recalling certain 2017-2019 35 foot Catalyst E2, 2017-2019 40 foot E2, 2020-2021 35 foot RR, 2019-2020 40 foot RR, 2019-2022 40 foot ZX5, and 2020-2022 35 foot ZX5 buses. The plexus adhesive between the torque limiter plate and the bus body may be insufficient, causing the bolts that secure the steering gearbox to loosen. Remedy: Dealers will install a mechanical fastener and new bolts on the steering gearbox, and install a new torque plate, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Proterra's customer service at 1-864-438-0000.
Proterra Operating Company, Inc. (Proterra) is recalling certain 2020-2021 Catalyst and 2019-2022 ZX5 transit buses. Back pressure in the shared air exhaust for the pneumatic ride height system and parking brake control valve may engage the parking brake while the vehicle is in motion. Remedy: Proterra will install a redesigned air circuit, free of charge. Owner notification letters were mailed on December 21, 2022. Owners may contact Proterra's customer service at 1-864-438-0000.
Proterra Operating Company, Inc. (Proterra) is recalling certain 2020-2022 35" Catalyst, 35" ZX5, and 40" ZX5 vehicles. The windshield wiper motors may operate intermittently or may fail to operate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems." Remedy: Dealers will replace the wiper motors, free of charge. Owner notification letters were mailed April 3, 2023. Owners may contact Proterra customer service at 1-864-438-0000.
Proterra Operating Company, Inc. (Proterra) is recalling certain 2019-2022 40' and 35' Catalyst 800V transit buses equipped with ProDrive 1.0, and 40' and 35' ZX5 800V transit buses equipped with ProDrive 1.0. A transistor inside the inverter may overheat and fail, which can result in a loss of power steering and drive power. Remedy: Dealers will replace the inverter, free of charge. Owner notification letters were mailed December 16, 2023. Owners may contact Proterra customer service at 1-864-438-0000.
Phoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat. Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815.
We checked Transport Canada's recall database for this make, model and year.
Source: Transport Canada Vehicle Recalls Database · Open Government Licence – Canada
Issue: Under certain conditions, the connectors and wiring for the radiator fan could overheat and melt. Note: This problem could cause warnings to display on the instrument cluster. Safety Risk: Wiring that overheats and melts can create the risk of a fire. Corrective Actions: Phoenix Motor Inc. will notify owners by email and provide you with instructions for how to update the vehicle controller software.
Issue: On certain transit buses, the windshield wiper motor could fail. If this happens, the windshield wipers could suddenly stop working. Safety Risk: Windshield wipers that don't work could affect a driver's visibility and increase the risk of a crash. Corrective Actions: Proterra will notify owners by email and provide you with a new windshield wiper motor.
Issue: On certain buses, a check valve leak could cause air from the ride height system to apply the parking brake suddenly while driving. Note: This recall only affects buses built with a Parker ride height system. Safety Risk: A parking brake that self-applies while driving could increase the risk of a crash. Corrective Actions: Proterra will notify owners by mail and provide a free remedy to separate the ride height exhaust line from the parking brake exhaust line.
Problems owners of this model reported to NHTSA, grouped by component.
Source: NHTSA (US Department of Transportation) · US public domain