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Recalls, inspection results and owner complaints for the 2021 Toyota RAV4 Prime, from official sources in the US, Canada and Europe. To check one specific car, enter its VIN or plate.
We checked recall campaigns for this vehicle, or for its model where the register works by model.
Source: NHTSA (US Department of Transportation) · US public domain
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime vehicles. The headlight aiming caps may have been improperly closed, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment." Remedy: Toyota will notify owners, and dealers will close the aiming caps on the headlights, free of charge. The recall began January 6, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TA15.
Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems." Remedy: Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime Plug-In Hybrid vehicles. During certain cold weather driving conditions, while driving in EV Mode, the hybrid vehicle control engine control unit (HEV ECU) software may cause the hybrid system to shut down if the accelerator is rapidly pressed to further accelerate the vehicle, resulting in a stall. Remedy: Dealers will update the HEV ECU software, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA01.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2022 RAV4 Prime and 2022 Lexus NX450h+ plug-in hybrid electric (PHEV) vehicles. The electric current rectifying module contained within the DC-DC converter may have been damaged during production, which can result in an electrical short-circuit. Remedy: Owners are advised not to charge their vehicles when the ambient air temperature is below or expected to drop below 41 degrees Fahrenheit (5 degrees Celsius). Dealers will replace the DC-DC converter, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB07/23LB01.
We checked Transport Canada's recall database for this make, model and year.
Source: Transport Canada Vehicle Recalls Database · Open Government Licence – Canada
Issue: On certain plug-in hybrid vehicles, the DC-DC converter located under the rear seat could fail. If this happens, the DC-DC converter and nearby parts could overheat. Safety Risk: A DC-DC converter that overheats can create the risk of a fire. Corrective Actions: Toyota will notify owners by mail and advise you to take your vehicle to a dealership to replace the DC-DC converter. To reduce the safety risk, Toyota recommends not to charge your vehicle while the air temperature is below or expected to drop below 5° C until the recall repairs have been completed.
Issue: On certain RAV4 Prime models, rapid acceleration could cause the battery voltage to drop suddenly while driving in "EV mode" in cold temperatures. If this happens, the hybrid system could shut down and cause a sudden loss of power to the wheels. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: Toyota will notify owners by mail and instruct you to take your vehicle to a dealership to update the hybrid vehicle control ECU software.
Issue: Under certain conditions, the vehicle stability control (VSC) system may not switch on when the ignition is restarted. This can happen if the driver manually turns off the VSC, depresses the brake pedal, and then turns off and restarts the vehicle while continuously depressing the brake pedal. Canadian regulations require the stability control system to be active each time that you start the vehicle. Safety Risk: A stability control system that is switched off could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a dealer to update the skid control ECU software.
We checked the EU Safety Gate for recall alerts naming this model and its production years.
Source: EU Safety Gate (European Commission) · CC BY 4.0, © European Union
Due to a software issue, the Parking Assist control unit that works with the Panoramic View Monitor (PVM) to show the rearview camera image may briefly freeze when backing up if reverse gear is selected shortly after starting the vehicle. In addition, the rearview camera may not appear the next time the vehicle is started if the vehicle is turned on and off again within a short time window. This may increase the risk of a crash with a person or another vehicle during a backing event. Production: 2021 - 2025. Types: (e6*2007/46*0429*04, e6*2007/46*0429*05); (e6*2007/46*0250*06, e6*2007/46*0250*08); (e6*2018/858*00295*00, e6*2018/858*00295*01); (e6*2007/46*0263*06, e6*2007/46*0263*07); (e6*2018/858*00144*00, e6*2018/858*00144*01, e6*2018/858*00144*02, e6*2018/858*00144*03, e6*2018/858*00144*04); (e6*2018/858*00001*02, e6*2018/858*00001*04); (e6*2018/858*00209*00, e6*2018/858*00209*01, e6*2018/858*00209*02, e6*2018/858*00209*03); (e6*2018/858*00264*00, e6*2018/858*00264*01, e6*2018/858*00264*02); e6*2007/46*0195*08; (e6*2018/858*00280*00, e6*2018/858*00280*01, e6*2018/858*00280*02); (e6*2018/858*00081*00, e6*2018/858*00081*01, e6*2018/858*00081*02, e6*2018/858*00081*03); e6*2018/858*00296*00; e6*2018/858*00002*02; (e6*2018/858*00260*00, e6*2018/858*00260*01); (e6*2007/46*0429*02, e6*2007/46*0429*03).
The auxiliary battery terminal may be faulty. This can disable the power steering support. Moreover, the battery terminal can overheat at low speeds, increasing the risk of fire. Production: 24.10.2021 - 26.10.2022. Types: AB1, XPA1F(EU,M), AN1P(EU,N), AB7(JP), XPA1G(EU,M), J15TM, E; e6*2007/46*0348*, e6*2007/46*0437*, e6*2007/46*0337*, e6*2018/858*00060*, e6*2007/46*0454*, e6*2007/46*0001*, e2*2007/46*0685*, e2*2007/46*0686*.
Problems owners of this model reported to NHTSA, grouped by component.
Source: NHTSA (US Department of Transportation) · US public domain
Crash-test ratings from NHTSA's New Car Assessment Program.
Source: NHTSA (US Department of Transportation) · US public domain
Issue: On certain RAV4 Prime models, the headlight adjustment caps were not properly installed when the vehicle was assembled. As a result, the headlights may be adjusted horizontally. Canadian regulations do not allow for horizontal headlight adjustment unless the vehicle is equipped with a built-in aiming device. Safety Risk: Headlights that are not properly adjusted could cause reduced visibility or glare for oncoming drivers, and could increase the risk of a crash. Corrective Actions: Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to close the aiming caps on the headlights to prevent horizontal adjustment.
The voltage of the high voltage (HV) battery may drop rapidly when the accelerator pedal is rapidly pressed to further accelerate the vehicle after it has been continuously driven in “EV mode” in cold outside temperatures. As a result, the hybrid system will shut down, resulting in loss of motive power, which may lead to an increased risk of an accident. Production: 26.11.2019 - 17.6.2021. Types: e6*2007/46*0429*00.
Due to a specific software update error that can cause an abrupt reset, the Data Communication Module (DCM) may become damaged. As a result, it will no longer be possible to initiate an emergency call using the eCall system. Production: Corolla TMMT: 31.10.2020 - 23.02.2021; Corolla TMUK: 8.09.2020 - 16.03.2021; GR Yaris: 30.09.2020 - 05.03.2021; Highlander: 02.11.2020 - 06.04.2021; RAV4 HEV: 04.08.2020 - 24.03.2021; RAV4 PHVE: 08.06.2020 - 09.03.2021; UX200/250h: 04.11.2020 - 15.03.2021; UX300e: 19.08.2020 - 23.03.2021; Yaris TMMF: 09.07.2020 - 14.04.2021. Types: e6*2007/46*0318*04, e6*2007/46*0316*03, e6*2007/46*0454*00, e6*2007/46*0437*01 e6*2018/858*00001*00, e6*2007/46*0429*00, e6*2007/46*0289*04, e6*2007/46*0263*03, e6*2007/46*0448*01..