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Recalls, inspection results and owner complaints for the 2024 RAM Promaster, from official sources in the US, Canada and Europe. To check one specific car, enter its VIN or plate.
We checked recall campaigns for this vehicle, or for its model where the register works by model.
Source: NHTSA (US Department of Transportation) · US public domain
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims." Remedy: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility." Remedy: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power. Remedy: Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat. Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured. Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist. Remedy: Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November 17, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 92D. Vehicle Identification Numbers (VINs) involved in this recall will became searchable on NHTSA.gov on October 6, 2026.
We checked Transport Canada's recall database for this make, model and year.
Source: Transport Canada Vehicle Recalls Database · Open Government Licence – Canada
Issue: On certain vehicles, water could enter the electric power steering (EPS) system. As a result, the wiring harness for the EPS system could corrode. If this happens, there could be a sudden loss of power steering assist. Safety Risk: A loss of power steering assist can cause a sudden increase in steering effort, especially at low speeds, and increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the wiring harness and EPS gear.
Issue: On certain vehicles, the wiring for the 400 W radiator cooling fan module may not have proper circuit protection. Additionally, the bearing for the fan could fail. If this happens, the wiring could overheat and melt before the fuse blows. Safety Risk: Wiring that overheats and melts could create the risk of a fire. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to replace the cooling fan module and fuse. The dealer will also install a label on the power distribution center and add an insert to the owner's manual.
Issue: On certain vehicles, a software problem could cause the differential housing to become damaged and fail. If this happens, there could be a sudden loss of power to the wheels. Note: This recall only affects certain RAM ProMaster battery electric vehicles. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the electric drive module. The dealer will also update the software for the motor control processor, battery processor control module, integrated dual charge module and electric vehicle control unit.
Problems owners of this model reported to NHTSA, grouped by component.
Source: NHTSA (US Department of Transportation) · US public domain
Crash-test ratings from NHTSA's New Car Assessment Program.
Source: NHTSA (US Department of Transportation) · US public domain
Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update the security gateway module software.
Issue: On one vehicle, under certain conditions, a software problem could cause a loss of power to the wheels. Note: This recall only affects certain RAM ProMaster battery electric vehicles. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: FCA Canada will notify the owner by mail and advise them to take their vehicle to a dealership to update the motor control processor (MCPA) software.
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Issue: On certain vehicles, the passenger-side sliding door may be missing a support beam. In a crash, this could reduce the door's strength. Additionally, the tire and loading information label may not list the correct seating capacity. Safety Risk: A door structure that isn't strong enough could increase the risk of injuries in a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to install the missing door beam and replace the tire and loading information label.